'I had a good laugh at that one': IT workers share what it's like to work for the technologically-illiterate

Elna McHilderson • Managing Editor

Sep 24, 2023 10:00 AM EDT

As more and more millennials and Gen Z enter the workforce the staff is becoming more technologically literate. However, only to a point. We all know how to create a PDF, how to connect to the printer, which emails are spam, and things of that nature. But that does not mean we all know how to restart an entire server, or fix a Point of Sales (POS) system. That's why having an IT team for a company is still very important, if not more important than ever.

So when you get the technologically-illiterate coming in talking down to IT like they know what they're doing, it's almost laughable (if it weren't so annoying). One IT employee took to Reddit to spill the tea on the technologically-illiterate staff he has to work with at the small company he works for. To IT and the generations that grew up with technology in the house, these issues are hilarious to even have. Like your mom asking why the computer isn't working, and you see that it's simply unplugged.

With this Reddit story, a slew of IT employees got inspired to share their own stories of working with the technologically-illiterate and most of them make you wanna hit the palm to face as quick as possible. Like, can you believe there are still people in high power who have no idea what a USB is??